Category

News
03
Jan

Why Your Treatment Center Should Buy Calls

Reach More People in Need Call campaigns help you reach more people in need. A common question we get from potential clients is “Why should my treatment center buy calls?” Your lowest cost per admission is going to come from somebody that already trusts your brand. That might be somebody who is familiar with your...
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29
Nov

Mistakes Treatment Centers Make During Calls

HOW DOES YOUR ADMISSIONS TEAM HANDLE CALLS? One of the questions we get asked all the time is, “What is the biggest mistake admissions departments make on phone calls?” One of the biggest mistakes we see happening at centers is when the phone just rings and rings and never gets answered. But before we answer...
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21
Oct

Stay Away From Patient Brokering

DON’T GET INVOLVED IN UNETHICAL MARKETING Here is one of the questions we get asked all the time when marketing to the addiction treatment field. “Is it business, is it legal, is it ethical?” We get hit with all kinds of questions and they always fall into one of those 3 areas. We call this the...
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03
Oct

Why You Should Always Track Your Calls

TRACK YOUR CALLS! Are you tracking all the calls coming in to your center? There is no reason you shouldn’t know down to the second what’s going on during every single call. Most treatment centers that we work with don’t know what’s really going on in their call center or admissions department until we tell...
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29
Aug

Pay Attention to the People Calling Your Center

PAY ATTENTION TO YOUR CALLERS People calling your center after seeing a TV ad might not even know what facility they will be connected to. So it’s up to your admissions staff to find out why they are calling for help. Ask the caller, what was the pain point that the TV ad addressed that...
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22
Aug

Average Ring Time Before Client Hangs Up

HOW LONG WOULD YOU WAIT FOR PHONE CALL? Have you ever wondered how long a person will wait for their call to be answered before they get frustrated and hang up? Last week we talked about the calls coming in to your treatment center and how up to 22% of those calls go unanswered. Did...
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15
Aug

Why Do 22% of Your Calls Go Unanswered?

WHY UP TO 22% OF CALLS GO UNANSWERED Did you know that, on average, 22% of the calls coming in to your center aren’t being answered? RING – RING – RING – RING! Is that the sound you want a client or potential client to hear when they call your facility? Often times people wait...
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29
Jul

Create Controls to Generate Calls and Track Sales

Watch this great video of our Founder and CEO, Jason Brian, speaking at the State of Recovery conference at the Diplomat Resort & Spa in Hollywood, FL. Jason was a featured speaker on July 22nd, 2016 and talked about how he went from a high school graduate to successful entrepreneur while figuring out how to...
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18
Jul

Why Mentioning Marketing is Like Saying a 4-Letter Word

Last week we discussed Healthy Call Mix and the types of calls we would send you if you decided to buy calls from us. Why is it when you mention marketing in the behavioral healthcare industry everyone reacts like you just said a 4-letter word? Jason Brian, CEO of TreatmentCalls.com, has been a featured speaker...
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01
Jul

Conference Networking Tips

Here are our top five tips for what to do before, during and after attending a conference. CONFERENCE NETWORKING TIPS Are you attending any industry events or conferences during the year? Taking the time to travel to and attend local, regional and national conferences is a great way to network with your peers and make...
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About Us

TreatmentCalls.com connects people seeking substance abuse care with treatment providers who can get them the support and guidance needed to break free from the chains of active addiction. We've designed our customizable calls campaigns so our treatment center partners are properly prepared to better help people in need.